Question 1

Which file types and size limits does BabelBee support?

Accepted Answer

Office (Word, Excel, PPT, ODF), PDF, TXT, HTML, CSV, subtitles, Markdown, and photos (JPG, PNG, HEIC, WEBP). One main file per project: 10 MB (Free), 25 MB (Starter), 100 MB (Pro/Business). Optional: one terminology file, one TM file, one reference, each up to 2 MB. Scanned PDFs and photos use OCR (PDF cap 150 pages; photos become a single-page PDF).

Question 2

What are BabelBee's three service tiers, and how do I choose?

Accepted Answer

AI Fast is quick AI drafts. AI Reviewed adds a second AI pass, QA, and a quality report. Team Verified flags high-risk segments — your team must approve or waive them in the workbench before export. Your plan sets which tiers are available and your monthly word quota. There is no stamped certified translation.

Question 3

How is BabelBee different from free machine translation?

Accepted Answer

Free tools translate isolated text. BabelBee handles whole documents: layout is preserved, terminology and references are applied, a second AI reviews the output, and QA flags omissions, numbers, dates, and risky phrasing. You also get a quality report; on Team Verified your team signs off on flagged segments before export.

Question 4

What quality checks run on my translation?

Accepted Answer

Eligible tiers get a second AI pass and automated QA after translation. The quality report summarizes issues. On Team Verified, Owners, Reviewers, or Admins must approve or waive flagged segments before export. You can edit segments, add notes, or open the BabelBee assistant from any row to discuss wording.

Question 5

When does human review happen in BabelBee?

Accepted Answer

BabelBee is a SaaS platform — it does not provide translators. AI Fast and AI Reviewed are AI-assisted; you edit in the workbench yourself. Team Verified requires your team to approve or waive flagged segments before export. Invite reviewers from Account when your plan includes that role.

Question 6

How long does BabelBee delivery take?

Accepted Answer

It depends on document length, complexity, and tier. AI Fast and AI Reviewed are downloadable when AI finishes. On Team Verified, AI completes first, but export waits until your team clears flagged segments. Status is visible in Projects.

Question 7

How is BabelBee priced and how do I pay?

Accepted Answer

BabelBee uses monthly workspace plans (Free, Starter, Pro, Business) with a shared word quota. Team Verified consumes 2× quota per word. See the Pricing page for details. You can subscribe or upgrade in Account when billing is enabled.

Question 8

How are my documents and account data handled?

Accepted Answer

Sign in with email and password; projects live in your workspace. Production traffic uses HTTPS, and access follows team roles. BabelBee stores files and translations to run the service and show history. It does not replace your own compliance program — review internal policies before uploading sensitive data.

Question 9

Can my team share terminology and work on projects together?

Accepted Answer

Yes. Use Account → Workspace for members and a shared glossary that is reused across uploads. Projects show the workspace you select there. Roles and audit logs help track who did what.

Question 10

Does BabelBee support Translation Memory (TMX)?

Accepted Answer

Yes. Paid workspaces can create reusable Translation Memory databases (Account → Workspace → Translation memories), import/export TMX 1.4 (Trados, Phrase, OmegaT compatible), and link them on upload. Instead of a fuzzy-match slider and leverage-based pricing, BabelBee semantically recalls relevant TM entries into the AI prompt and auto-saves approved segments back to TM.

BabelBee — AI document translation with QA and team review